HELP CENTER

You Asked, We Answered

WHERE CAN I BUY THE ORIGINAL PRODUCT FROM ?

You can check in the List of our distributers in “Contact US” or buy from our online link at shopee >>. https://shopee.co.th/kbrothersthailand

Please note that it may available in some countries.

WHAT IF I BUY THE FAKE ONE FROM THE MARKET IN MY AREA ?

Please stop using it , the fake products can harm your skin and your health in long term. If you have any side effects from using it please consult with your doctor.

HOW DO I KNOW THAT IT IS FAKE?

Please check our facebook for any new products or the the current product in our range and always buy form the the trustable sources from the distributer list.
The link of Fake album >>  https://www.facebook.com/pg/K.BrothersOfficial/photos/?tab=album&album_id=949626781763235

WHY THE PRICE IS NOT THE SAME IN THE MARKET ?

The price of the same product may not be the same in different area due to cost of  services, logistic and operation of each shop is not the same due to the size and the management system.

WHERE IS  BRAND K.BROTHERS ESTABLISH?

We are Thai Brand under Thai company management. We has been established in Thailand more than 20 years and export locally and globally. 
We are the BRAND OWNER and the MANUFACTURE and the EXPORTER.

IF I COME TO THAILAND WHERE I CAN BUY K.BROTHERS PRODUCT ?

You can buy our product at our shop at  SHOWROOM Platinum Fashion Mall Ground floor Soi SOHO 3 room No 308 B open everyday from 10.30 - 18.00. contact at office hour Bangkok Time .

IF I WOULD LIKE TO BE THE DISTRIBUTER OR DO EXCLUSIVITY PRODUCT WHAT SHOULD I DO ?

Please prepare your company profile with your product portfolio that you current holding and the distribution channel that you do and e mail to us at kbrothersofficial@gmail.com.
Exclusivity products and container price are based on the volume and the profile of yours marketing plan.

IF I AM A SMALL SHOP AND WOULD LIKE TO SELL YOUR PRODUCT IN MY SHOP WHAT SHOULD I DO?

We suggest that you can buy from our current distributer in your country which will give you better price than buy directly due to the big volume that they bought previously from us.

IF I WOULD LIKE TO BUY DIRECTLY FROM YOU , WHAT SHOULD I DO ?

 In the case of the general products , you can buy directly with the agreed price. If the product is exclusive for our distributers , we can not and will not sell to you due to the contract that we mutually agreed with our prior distributer.

I WOULD LIKE TO SEE THE EXPORT MANAGER FOR DISCUSSING THE BUSINESS , HOW I CAN MEET HIM OR HER?

We are welcome every customers. Appointment can be made as early as you know that you would like to visit Thailand any cancellation please let us know in advance since the manager and the team have to fly over to exhibition. 
If in any circumstances that the manager is not available , one of our team will be there at the showroom.

I WOULD LIKE TO VISIT THE FACTORY  , CAN I ARRANGE OUR APPOINTMENT TO VISIT THERE.

Our factory is around 60 Km away from the city centre. Therefore we have our small showroom in Platinum fashion mall for you to take a look and can buy back some sample to try.

WE HAVE OPEN MORE THAN 20 YEARS AND HAVE THE CERTIFICATE OF MANUFACTURE AS A GUARANTEED. OUR FACTORY DON’T HAVE POLICY FOR FACTORY TOUR OR PRODUCTION LINE VISIT.

If you still insist to visit , please manage to be at MEGA BANGNA department store ,  at Starbucks we will pick you up from there at mutually agreed time or you can come direct to our Factory according to the map. (Appointment Only ).

 

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